Shipments and returns

Your pack shipment

Packages are generally dispatched within 4-7 days after confirmation of the order and are shipped via Wakilni inside Lebanon and the Net group for the rest of the world. During high season, delays may occur and dispatch time may vary.  Whichever shipment choice is made, you will be provided a link to track your package online ( by SMS for Lebanese residents and by mail for the international orders).

After dispatch, please allow 1-7 days for shipping inside Lebanon and an extra delay may be required for international orders.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.